Privacy policy

The purposes for which personal information held by our company will be used are as follows:

• (1) Personal information related to inquiries
  • 1.Responses to inquiries or requests for information
  • 2.Providing information about our services and planning and proposals
• (2) Personal information about customers
  • 1.Business negotiations, meetings, etc.
  • 2.Responses to inquiries or requests for information
  • 3.Providing information about our services and planning and proposals
• (3) Personal information of those who use our services
  • 1.Various procedures related to user registration
  • 2.To provide, operate, and contact the services used
  • 3.To provide information about the services used
  • 4.To provide application information to employers or recruitment agencies for jobs you wish to apply for through job referrals
  • 5.To send emails and make phone calls regarding job information
  • 6.To improve and enhance the services we provide (including, but not limited to, services you are currently using)
  • 7. To request cooperation in surveys and other activities related to our business activities
  • 8.To respond to inquiries, etc.
• (4) Personal information when recruiting employees
  • 1.Contacting and accepting interviews, selecting applicants, and deciding whether or not to hire them
• (5) Personal information of employees
  • 1.Employment management after joining the company (salary and health management, safety management, personnel evaluation, attendance management, emergency contact, etc.)
• (6) Specific personal information of employees and their dependents
  • 1.Preparation of legal forms related to social insurance
  • 2.Preparation of legal forms related to tax
• (7) Specific personal information of sole proprietors
  • 1.Preparation of payment records for real estate usage fees, remuneration, charges, etc.

• (1)Providing personal information is optional; however, please note that we may not be able to respond to your request if the required items in your application or inquiry are not filled in or if the information is inaccurate.
• (2)If we directly hold personal information, we are not obligated to return it in any medium.

Personal information held by our company will not be provided to third parties except in the following cases:

• (1)When necessary information has been clearly stated or notified to the individual in advance and the individual’s consent has been obtained
• (2)When required by law

Entrustment of personal information We may entrust personal information to external businesses to the extent necessary to achieve the purposes of use described above in 2 and 3. We will select businesses that meet our standards for protecting personal information and will entrust such information only after entering into a contract to require proper management.

We will jointly use the personal information we hold as follows:

(1) Items of personal information to be jointly used: Name, company name, department name, job title, address, e-mail address, telephone number, fax number, etc.

氏名、会社名、部署名、役職、住所、eメールアドレス、電話番号、FAX番号等

(2) Scope of parties that may jointly use the information

Our group companies (Click here for details)

(3) Purpose of joint use

– To introduce and propose services provided by each group company
– To fulfill business transactions such as contracts, applications, and inquiries

(4) Person responsible for managing personal information to be jointly used

Sougo Career Option Co., Ltd.
Personal information management officer: Business Promotion Division Manager
Address: 2-4-1 Hamamatsucho, Minato-ku, Tokyo
Representative: Representative Director Kota Oizumi

Our company will take necessary and appropriate safety control measures to manage personal data, including preventing leakage, loss, or damage. In addition, we will provide necessary and appropriate supervision to employees and contractors (including subcontractors) who handle personal data. The safety control measures for personal data are specifically set out in separate internal regulations, the main details of which are as follows. Please refer to 9. below for information regarding the outsourcing of the handling of personal information in foreign countries.

• (1) Formulation of basic policies for implementing each response stipulated by laws and guidelines for the proper handling of personal information and personal data
• (2) Formulation of various regulations that define each response such as acquisition, use, storage, provision, deletion, disposal, etc., as well as the person in charge and their role
• (3) Organizational safety control measures such as appointing a person in charge, clarifying the scope of employees who handle personal data and the personal data handled, establishing a reporting and contact system to the person in charge when facts or signs of violation of laws and regulations are identified, and regular inspections of the handling status
• (4) Human safety control measures such as including matters regarding confidentiality of personal data in the work rules and providing education and training on points to note regarding the handling of personal data
• (5) Physical safety control measures such as management of employee entry and exit, restrictions on devices brought in, and restrictions and management of devices and electronic media/documents that handle personal data to prevent theft and loss, etc.
• (6) Technical safety control measures such as introduction of a system to protect information systems that handle personal data from unauthorized access from outside or malicious software

We may entrust personal information to VIETNAM CAMCOM CO., LTD. (hereinafter referred to as “Foreign Contractor”), a group company of our company located in the Socialist Republic of Vietnam (hereinafter referred to as “Vietnam”), within the scope necessary to achieve the purpose of use mentioned above in 2. Please note that the measures we take when entrusting the handling of personal information to a foreign contractor are as follows.

(1) Method of providing personal information to overseas contractors

Personal information is provided through a contract between our company and the overseas contractor.

(2) Measures implemented by foreign contractors

The contract stipulates that the foreign contractor will handle personal data only within the scope of the commissioned work, will take necessary and appropriate safety control measures, and will provide necessary and appropriate supervision of employees.

(3) Personal information protection system in Vietnam

The personal information protection system in Vietnam is as described in the link below.
https://www.ppc.go.jp/files/pdf/vietnam_report.pdf

(4) Frequency and method of verification

We will verify the measures implemented by the overseas contractors described in (2) above once a year by receiving a written report from the overseas contractors.

(5) Suspension of provision of personal information

If a foreign contractor handles personal information in violation of the outsourcing contract, including the measures in (2) above, and even if we request that the contractor promptly correct the handling in accordance with the outsourcing contract, if the correction is not made within a reasonable period of time and we judge it difficult to ensure the continued implementation of appropriate measures, we will suspend the provision of personal information to the foreign contractor.

The procedure for responding to requests from individuals regarding their personal data held by the Company for notification of the purpose of use, disclosure, correction, addition or deletion of content, suspension of use, erasure, suspension of provision to third parties, and disclosure of records of provision to third parties (hereinafter referred to as “requests for disclosure, etc.”) is as follows.

(1) Form for requesting disclosure, etc.

A request form for disclosure, etc. can be downloaded here (in PDF format), but if you wish to receive it by mail, please contact the “Personal Information Inquiry Desk” at No. 12 below and provide your address, name, and mailing request.

(2) Documents required for requesting disclosure, etc. and contact information

Please send the following required documents by mail to the address listed under “Personal Information Inquiry Desk.”

• 1.Request form for personal information disclosure, etc.
• 2.Documents to verify your identity. If a request is made by an agent, a power of attorney or other documents as specified on the request form for personal information disclosure, etc. will be required.

(3) Identity Verification

As soon as we receive your request for disclosure of personal information, we will verify your identity based on the specific personal information held by us.

(4) Fees for notification of purpose of use and disclosure of personal information

The following fees will be charged only in the case of notification of purpose of use and disclosure of personal information (including disclosure of records of provision to a third party).

• 1. 2,000 yen (tax included) for each request.
• 2. Please enclose 2,000 yen worth of postage stamps (20 100 yen stamps or any type of stamp) with the documents to be submitted.
• 3. If the fee is insufficient or not enclosed, the requester will be contacted, but if payment is not made within the specified period, the request will be treated as if it had not been made.

(5) Method of responding to requests for disclosure, etc.

We will respond using the method you selected in “(1) Disclosure request form.”

(6) Handling of personal information obtained when making a request for disclosure, etc.

Handling of personal information will be in accordance with our company’s handling of personal information. Please note that we will not return any requests for disclosure, etc. of personal information or any attached documents that you submit.

(7) The following information is not subject to disclosure, and we cannot respond to requests for disclosure:

• 1.Any information that may harm the life, body, property, or other rights and interests of the individual or a third party
• 2.Any information that may encourage or induce illegal or unjust acts
• 3.Any information that may hinder the prevention, suppression, or investigation of crimes, or other public safety and maintenance of order
• 4.Any information that may significantly hinder the proper performance of our business
• 5.Any information related to personnel evaluations, personnel performance appraisals, selection, etc.
• 6.Any personal information that is incidental to our contracted business and that we do not have the authority to disclose

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For “requests for disclosure, etc.” and “complaints regarding personal information,” please contact us at the address below.